Dear Client & Friend,
I hope this message finds you well.
Since the Chinese New Year, all of us have been engrossed with the worsening coronavirus pandemic. This deep crisis has greatly impacted Hong Kong people’s lifestyle, social life, and business operations. Nevertheless, we are inspired by the public’s courage and perseverance in this fight against the virus. We are hopeful that after the storm comes the rainbow.
I would like to take this opportunity to share with you what we have been doing at BIBO in the last three months. We understand that it is crucial to adopt new strategies to overcome challenges. Firstly, we have swiftly implemented effective measures to ensure the safety of our staff, while maintaining the operation to protect the best interests of our clients. To this end, we have adjusted our staff’s work arrangements and the operating systems to mitigate the adverse effects of the outbreak.
With the support of our Board of Directors, we have distributed anti-virus items to our staff, whilst keeping in mind their special needs and those of their families, be they financial concerns or work arrangements. We believe that when our staff have peace of mind, they would be able to stay focused and excel at their work, allowing us to continue to provide professional services to our clients.
I am pleased to inform you that BIBO has been able to maintain our normal services. Thanks to the various FinTech solutions reinforced by our flexible operational model, our business has not been disrupted — and we have been able to maintain a high level of service standard.
With clients’ approval and without affecting their overall interests, we have revised repayment plans for those who are faced with financial difficulties. We believe in creating win-win situations even in these challenging times.
Ka Ming LEE