Our team comprises ex-bankers, professional consultants, specialist advisers, data analysts and experienced mediators. To ensure a high standard for our ARM services, we have been recruiting university graduates to join our mediation team.

We have well-trained staff, guided by detailed processes and policies, to protect the interests of our clients and their customers. We forbid our staff to engage in unethical or intimidating practices.

We conduct stringent background checks on all new recruits, and on serving staff on an annual basis to ensure high staff integrity.