Our team consists of ex-bankers, professional consultants, specialized advisers, data analysts and experienced mediators. Some of our mediation officers are university graduates, which is rare in this industry.

We have well-trained staffs with detailed processes and policies in place to protect the interests of our clients and their customers. Under all circumstances, we forbid all unethical or intimidating tactics of our staffs.

We conduct background checks via various channels to all staffs upon new hiring and refresh the checks every year to ensure all our staffs are proper to work with us.