You can simply assign the delinquent or written-off accounts to us. We help to recover them in a fast and effective way allowing you to improve your cash flow utilisation. We contact your customers in our name on behalf of you, using a mediation approach to resolve issues constructively while allowing you to maintain good relationships with them.
We work from 07:00 to 23:00, from Mondays to Sundays including Public Holidays.
We are equipped with:
- Skilled and Designated Specialists to resolve issues with your customers
- Real-time Supervisor Monitoring
- Automated SMS (integrated with our ERP system)
- Automated Instant Messaging (integrated with our ERP system)
- Automated Letter Reminder System
- Automated Email Reminder System
- Predictive Dialer
- IVR
- Skip Tracing
- Reminder Delivery
Contact us to discuss your needs and we will provide a proposal best fit for you at no cost to you.