We devote resources and efforts to research and development, and the implementation of latest management practices to increase our operational efficiency and effectiveness.
To provide the best ARM services using the latest technology, we keep on investing heavily in hardware and software development. Our work is fully computerised and digitalised.
We are equipped with:
- In-house Developed Enterprise Resource Planning System (ERP)
- Business Intelligence integrated in ERP
- Digital Phone System
- Digital Voice Recorders
- Document Management System (DMS)
- Network Security System
- Secured Email System
- Secured Data Backup System
- Predictive Dialing System
- Digital Portal for Customers
- Big Data Analysis System
- Android-based Fieldwork Mobile System
- Samsung Knox Mobile Protection
- Automatic Speech Recognition (ASR) engine
Technology Partners
Collection Score, Action Plan Optimization
FinTech
Contact Centre Solution
Big Data Analysis
Automatic Speech Recognition (ASR)
Mobile Device Protection
Data Centre for Backup
Secured Email System