In strict compliance with relevant laws, codes of conduct and ethics:

Code of conduct listed in Recovery of Loans and Advances of the Code of Banking Practice
Quarterly circulars about Debt Collection Agents Employed by Authorized Institutions

Code of Practice on Consumer Credit Data and other guidelines on  personal data

Debt Collection Guidelines for Licensed Corporations

Code of practice issued in Circular “Using Debt-Collection Companies”

Member since 2000

Guidance Note on Outsourcing Debt Collection

Member since 2010

Accredited in 2010

Member since 2019

Internal Auditor since 2010