In strict compliance with relevant laws, codes of conduct and ethics:

Code of conduct listed in
Recovery of Loans and Advances of the Code of Banking Practice
Quarterly circulars about Debt Collection Agents Employed by Authorized Institutions

Code of Practice on Consumer
Credit Data and other guidelines on
personal data

Debt Collection Guidelines for
Licensed Corporations

Code of practice issued in
Circular “Using Debt-Collection Companies”

Member since 2000


Guidance Note on Outsourcing Debt
Collection

Member since 2010

Accredited in
2010

Member since 2019

Internal Auditor since 2010