Congratulations to Chairman of BIBO, Mr. Ken Wong, to be honored with the 2020-2021 Credit Management Excellence Award from Hong Kong Credit and Collection Management Association (HKCCMA). HKCCMA presents the award to Mr. Ken Wong to praise his accomplishments and contributions in Accounts Receivables Management Industry as well as his support towards the association.
Below is the text of the speech as given by BIBO Chairman, Mr. Ken Wong, on accepting this prestigious award :
Dear Chairman Mr. Bobby Rozario, Executive Committee members, Award Committee members, fellow members of HKCCMA and honorable guests:
It is a great honor for me to receive this Credit Management Excellence Award, in recognition of my continuous effort in utilizing fintech technology in debt collection work, from a well-established and managed professional organization like HKCCMA. But I must say I should only be the recipient on behalf of our technology development team in BIBO Limited. Ever since we started this debt collection company about 21 years ago, we have put technology in the first place. Over the years, we keep on applying automation, artificial intelligence, data analytics, fuzzy logic, computer-telephony, natural language processing technologies to our industry. Lately, we have started to apply regulatory technology to cope with the ever-demanding compliance requirements of our clients.
As we all know, debt collection is a people business, technology only helps improve business efficiency and can never replace humans. I sincerely encourage our fellow members to consider using these technologies if they are still hesitant about their values.
I would like to take this opportunity to thank the HKCCMA for giving advice and guidance in developing our business, through its published articles, activities and webinars.
Last, but not least, I must personally thank Chairman Mr. Bobby Rozario for his continual support and kind referrals to various business opportunities over the years.
Thank you all of you! Have a nice evening and stay safe!
Chairman of BIBO Limited
For more information about this award, please visit HKCCMA website.